Happy Employees are 12% more productive
Nov 14, 2022
A team at the University of Oxford’s Business School has produced evidence of what many people have long suspected – happier employees do a better job.
Its six month study of 1,800 call centre workers at British telecom firm BT found a clear causal effect of happiness on productivity. The workers were asked to rate their happiness each week via an email survey comprising five emoji buttons, from very sad to very happy.
Interestingly, the happy employees did not put in more hours than their unhappy colleagues to achieve their superior results. They just used their time more productively.
THIS IS KEY. HAPPIER EMPLOYEES DO NOT PUT IN MORE HOURS OF WRK. THEY ARE MORE PRODUCTIVE WITH THE HOURS THEY HAVE!
Pay usually ranks #4 on most studies!
To measure happiness is key. Different organisations do it differently.
Do you know the happiness level of your employees?
Do you measure it?
Which way is the trend going?
Would love to hear your thoughts!
Shivani
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